Our client is one of the UK's largest, progressive and innovative leisure centre operators. They are currently looking to recruit an Contract Manager to oversees 3 of their leading sports and leisure facilities/centres based in Lincolnshire.
This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.
The contract consists of 3 sites and includes a range of indoor provision including sports halls, fitness suites and swimming pool.
The Opportunity
Reporting to the Area Manager, the successful candidate will be required to take full responsibility for the effective management of this contract ensuring the highest service standards possible.
The post holder will ensure that the service provided meets the requirements of the client as defined within the service specification as well as consistently driving the commercial performance for the centre.
This position will allow you to develop your skills and reputation whilst enhancing safe and enjoyable usage of the facilities. Leading business recovery post national enforced lockdowns with the aim to increase usage and profitability.
You will manage and develop your staff to meet customer and operational requirements creating a dynamic, responsive and customer focused team through your communication and management styles.
To ensure the highest possible standards of health & safety and customer care are delivered consistently across the contact
The Person
Will be able to demonstrate a proven record of managing teams of staff, be commercially focused and have an understanding of budget management, whilst consistently developing and improving operational procedures.
It is essential that you possess excellent communication, customer and client liaison skills.
Flexibility and commitment to customer service are essential.
Ideally have a track record of managing both wet and dry leisure facilities.
Experience or awareness of Local Authority contract management is preferred.
Ideally you will have a recognised qualification in leisure management, Sports Development or a related subject preferably to degree level or NVQ 3. An additional business qualification would be advantageous.
Whilst preferable that the successful applicant will be able to demonstrate extensive knowledge of the leisure industry it is recognised that key attributes aligned to managing teams, performance, financial and Health and Safety alongside client relationship management are transferable skills and as a result applications from outside of the sector will be considered.
What our client offers in return:
Competitive salary
Generous annual leave
Free gym membership for you and a nominated person
Employee health cash plan
Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
Cycle to Work scheme
Pension Scheme
Company sick pay
Career progression
Training and development