Our client is worldwide leader within the functional training and fitness equipment. They continue to grow their operation in the United States and are looking to recruit a dynamic, professional, focussed and target driven direct sales executive to join their team at their office in Costa Mesa in California.
Responsibilities:
To be responsible for increasing the turnover and profit of our clients operation in the USA by growing the customer average order value, total value and order frequency. To be responsible for managing allocated territories to ensure they meet the agreed targets, KPIs and objectives whilst adhering to the sales process. To be responsible for ensuring that our clients customer service offering is second to none by being pro-active in resolving issues and delivering outstanding customer service.
Professional Background:
Minimum of 2 years telephone sales experience
Minimum of 2 years experience of dealing with a customer service focus
Knowledge of the Fitness / Leisure Industry
Skills:
Adopts a consultative approach to selling
Experience of using and modifying computerized databases / high degree of computer literacy.
Ability to analyse and evaluate information. Numerate.
Excellent verbal and written communication skills.
Knowledge of Microsoft Word, Outlook, Excel, and ERP systems.
Experience in dealing with problem solving and processing customer enquiries
Ability to work under pressure with limited supervision, whilst maintaining a high standard of work.
Ability to be tactful, assertive and resilient.
Ability to be flexible.
Mature approach to work.
Willingness to maintain own continuing professional development and undertake relevant training and development activities.
Willingness and ability to travel between different locations (Help at events and shows from time to time).