Tour Operations Specialist Sales Agent - remote role

Job type: Permanent
Salary: £10.60 p/hr + Commission + Benefits
Contact name: Sunnie Dhadwar-Lynch

Contact email:
Published: 7 months ago
Startdate: Immediate

Please note that this role is a REMOTE position. Our client offers uncapped incentives on top of the advertised salary

Our client is looking for a Tour Operations Specialist Sales Agent. Our client are a multi-business group operating in Food Retail, Childcare, Travel, Post Office, and Utilities, meaning you will get a breadth of multi-sector experience in a complex and fast-moving organisation. No two days will ever be the same!

As a Tour Operations Specialist Sales Agent, you will be:  

•Receive sales enquiries from B2B customers answering them efficiently 
•Assist and advise customers who may be choosing from a variety of travel options.
•Provide unrivalled customer service by continuously going the extra mile
•Sell a range of Holidays products, including tailor made itineraries, Cruise packages, Eurostar, long & short haul, City Break experiences and more.
•Achieve sales targets by maximising selling opportunities of Holidays products at every opportunity
•Actively participate in training to enhance knowledge and personal development
•Provide first level support to customers on any queries they may have on their booking
•Maintain relationships with customers to encourage repeat business 
•Ensure that expert knowledge in all Holidays product is maintained and promoted at every opportunity with customers

Your shift pattern may include some evenings and weekends, but we value your time outside of work and we’ll make sure your rota is available 4-weeks in advance – giving you peace of mind to be able to make the most of your days off

About You:

To be a successful candidate for this role you will need: 

• Travel Sales Experience
•Target driven
•Customer focused
•Comfortable working independently and as part of a team
•Comfortable using web-based systems 

Joining Our client means you will be part of something amazing and it also means you will have access to lots of great benefits including:

  • 10% Discount (20% every payday weekend on food)  

  • Exclusive Discounts (Who doesn’t love a discount) 

  • Uncapped incentives on top of your salary

  • 22 Days Annual Leave (Because we all need a break)

  • Remote & Hybrid Working (Making sure you achieve a work life balance)

  • Access to the Electric Vehicle Scheme (Making the journey greener) 

  • 3 Days a Year for Volunteering Hours (Now more than ever we need to support one another)

  • GroceryAid Colleague Support (Because sometimes we all need a helping hand) 

  • Refer a Friend Reward Scheme (We want everyone to shout how a business should be run)

  • Training and Development Opportunities (Because everyone can be themselves)

  • Death in Service x2 Annual Salary (Incase the worst should happen)